Insights & Perspectives.
Articles on leadership, management, and organizational development from our team and network.
How to Run an AI Skills Gap Analysis That Drives Change
An AI skills gap analysis maps the distance between the AI capabilities you need and what your people can actually do today. Here's how to run one that leads to adoption, not a report nobody reads.
ChatGPT Enterprise Rollout: Why HR Owns What IT Can't
IT can ship ChatGPT Enterprise in a week. Getting people to actually use it is a different job, and it belongs to HR. Here's how to own it.
How to Build an AI Champions Program That Actually Sticks
An AI champions program only works when HR owns the human layer. Here's how to build one that drives real adoption, not another Slack channel nobody reads.
Why Development Gets Bought Before the Role Has a Standard
The 2026 artifact is last year's role description, the JD, competency row, or 'meets expectations' language that a coaching buy still uses as the brief. The live work already changed. The standard never moved.
Why a Completed Manager-Workshop Export Is Not Enablement
The 2026 artifact is the LMS workshop-completion export, the conflict-workshop or 1:1-workshop roster L&D files as proof managers were trained. Completing the room does not install the next skill into the job.
Why a New-Manager 30-60-90 With No Tool Field Fails
The 2026 artifact is the new-manager 30-60-90, the first-90-days onboarding checklist last edited before the AI licenses. It still says meet the team, learn the systems, ship a quick win. It has no field for the Copilot and ChatGPT Enterprise work the team already runs.
Why an Offsite Commitments Slide Is Not a Development Plan
The 2026 artifact is the last-slide photo or PDF from a leadership offsite, the 'what we committed to' file People treat as a development plan. It never becomes a coaching goal, a 1:1 item, or a Tuesday calendar object.
How Much Does AI Change Management Cost?
AI change management cost isn't a line item on the software invoice. It's the human adoption work IT can't do and most budgets forget to fund.
Why a Signed AI Policy Is Not Enablement
The 2026 artifact is the company AI policy PDF, the Acceptable Use Policy people e-sign once. Legal has a signature. Nobody's manager asks whether the live job started in the tool.
Why a Lunch-and-Learn Is Not AI Adoption
The 2026 artifact is the AI lunch-and-learn or brown-bag on the enablement calendar, not the workshop. People attend once. Nobody's manager asks whether the live job started in the tool the next week.
Why a Prompt Library Is Not Enablement
The 2026 artifact is the shared prompt library or prompt gallery on the enablement slide, not the workshop. People can copy a prompt. Nobody's manager asks whether the live job started in the tool.
Why a Slack AI Channel Is Not Enablement
The 2026 artifact is the #ai / #copilot Slack or Teams channel on the enablement slide, not the workshop. People post tips and screenshots. Nobody's manager asks whether the live job started in the tool.
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