Boon’s personalized coaching experience, flexibility, and seamless scheduling stood out, allowing employees to integrate personal and professional growth, reinforcing M3’s commitment to talent development and well-being.
Elevating Employee Growth and Leadership with Boon Coaching
17
increase in productivity after participating in Boon coaching.
22
increase in the ability to manage stress effectively.
15
increase in employees’ ability to balance personal and professional demands.
97
increase in employees’ ability to balance personal and professional demands.
The Background
M3 helps manage risk, purchase insurance, and provide benefits to employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we’re privately owned and independent which means we’re doing what’s best for our clients – not what’s best for Wall Street or private equity.
The Solution
M3 Insurance leveraged insights from their annual conjoint analysis survey, which highlighted a strong employee demand for mental health and professional development resources. Recognizing the increasing importance of holistic employee support, M3 launched a Boon pilot program with 30+ leaders.
Boon’s personalized coaching experience, flexibility, and seamless scheduling stood out, allowing employees to integrate personal and professional growth, reinforcing M3’s commitment to talent development and well-being.
Challenges
Employee Well-Being & Stress Management
Employees sought structured support to manage stress, build resilience, and maintain mental well-being in a fast-paced environment.
Leadership & Career Development
With leaders managing 20-30+ direct reports, M3 wanted to provide additional support to help managers navigate both performance conversations and personal challenges employees faced.
Work-Life Balance
Employees expressed a need for better work-life integration, leading M3 to explore solutions that could empower employees with coaching support beyond traditional management structures.
Retention & Talent Growth
As part of its strategic workforce planning, M3 aimed to develop emerging leaders and create clear career growth pathways within the company.
Boon’s Integration
1:1 Coaching for Leaders and Employees
Coaching provided across all levels of the organization, with employees receiving tailored guidance on career development, resilience, time management, and leadership growth.
Personalized & Flexible Approach
Boon’s matching algorithm ensured employees were paired with the right coach, making sessions highly relevant and impactful. Employees also valued the ability to address both personal and professional challenges in a confidential, neutral space.
Supporting Leadership Teams
Boon coaching helped reduce the burden on managers, giving employees an outside perspective and additional support to navigate team dynamics, role transitions, and performance-related challenges.
Data-Driven Insights for Leadership
M3 leveraged real-time reporting on coaching utilization, well-being trends, and leadership development to refine its approach to employee engagement.
Results
Higher Workplace Productivity: Employees reported a 17% increase in productivity after participating in Boon coaching.
Improved Stress Management: Employees reported a 22% increase in the ability to manage stress effectively.
Stronger Work-Life Balance: 15% increase in employees’ ability to balance personal and professional demands.
High Employee Satisfaction: Boon coaching maintained an impressive 97% average CSAT score across all feedback surveys.
”One of the things that set Boon apart was how personalized their match process was. Employees could outline what they were working on—both in their careers and personal lives—and Boon’s algorithm ensured they were paired with the right coach. Boon was one of the only solutions that truly combined personal and professional development.
Alicia KiserM3 Insurance, Executive Vice President of Human Resources
Beyond that, Boon provided a much-needed support system for our leadership team. With leaders managing 20-30+ direct reports, there’s often a blurred line between personal and performance-related conversations. Boon created lift and support, giving employees a neutral, third-party resource that enhanced both individual growth and team dynamics.
