Boon SCALE

1:1 coaching for every employee.

Confidential, usage-based coaching for every level of your organization. Pay only for the sessions people actually book.

What engagement actually looks like

10×
EAP engagement
vs industry baseline
30%
Monthly utilization
sustained, not pilot
~10
Sessions per user
annual average
50%
Lower turnover risk
vs non-participants

01 · THE COACHING GAP

Coaching shouldn't be a perk for the top five percent.

Executives get a dedicated coach. Everyone else gets an EAP link and a wellness app they never open. SCALE brings real coaching to every employee, at a price that works when the answer is yes for everyone.

Legacy EAP

~3%industry-average utilization
Daysor weeks to first appointment
<2sessions per engaged user
Nonemeasurable retention impact

Boon SCALE

30%monthly utilization, sustained
<72hmatched to a coach
~10avg sessions per engaged user / year
50%lower turnover risk

02 · HOW MATCHING WORKS

Matched fast. Coached for years.

Employees complete a short intake. Within 72 hours, we send two coach recommendations via email, selected for role and context. They book with whichever one clicks. Switching is always free.

How does Boon match employees with coaches?

01
Role context
What the employee is navigating at work right now
02
Leadership arc
Where they are and where they want to go
03
Working style
How they want to be coached, known before the match

inbox

Boon

Today, 9:42 AM

Your two coach matches are ready

Two coaches we think you'll click with

Elizabeth Dolman, Boon coach

Elizabeth Dolman

Leadership development · Professional growth

ICF-Accredited · MS

Strong fit
Diny Chen, Boon coach

Diny Chen

Holistic coaching · Navigating change

ICF-Accredited · BA UC Berkeley

Great fit

Matches delivered within 72 hours of intake

03 · WHAT COACHING COVERS

Built for the whole person.

Coaching that treats employees as humans, not just roles. People don't leave their lives at the door and SCALE doesn't ask them to.

Professional growth

How people move forward at work

  • Managing up and across
  • Career pathing and next moves
  • Time management and focus
  • Leadership confidence
  • Conflict and difficult conversations

Personal wellbeing

How people sustain themselves outside of it

  • Stress and burnout prevention
  • Work-life boundaries
  • Interpersonal relationships
  • Sustaining energy over time
  • Resilience through change

Employees don't choose between professional and personal growth. SCALE doesn't make them.

04 · THE FOUR STEPS

Four steps, no runaround.

From kickoff to first session in under two weeks. Most HR teams spend less than two hours per month on SCALE after launch.

How does Boon SCALE work?

01

Launch

HRIS sync or CSV upload. Launch comms we write. Live in under a week.

02

Match

Intake form, two curated coach matches sent by email within 72 hours.

03

Coach

Real 1:1 sessions. Private by default. Switch coaches any time, no penalty.

04

Measure

Dashboard shows adoption and themes. Individual sessions stay private.

05 · WHAT A YEAR LOOKS LIKE

Ongoing support. Not one and done.

The people who get the most out of SCALE treat it as a year-round resource. Coaching compounds when it keeps going, not when it stops after three sessions.

Week 1
Intake + first goals
Weeks 2–12
Bi-weekly coaching
Quarter 2
Progress check-in
Quarter 3
Goal refresh
Quarter 4
Impact review + next arc

06 · CONFIDENTIALITY BUILT IN

Visibility without surveillance.

Your people have to trust the program for it to work. That means HR sees aggregates, not individuals.

Is Boon SCALE coaching confidential?

What HR sees

Aggregate signal. Never individual.

  • Utilization by cohort or department
  • Coaching theme aggregates (e.g. 15% focused on conflict)
  • Engagement trends over time
  • Resilience Index across the org
  • Program ROI and budget pacing

What stays in the room

Session-level content. Never shared.

  • Specific session content
  • Individual challenges or struggles
  • Names, identifiers, or attribution
  • Personal goals or career considerations
  • Anything that could identify a single employee

Privacy commitment

Session content never leaves the coach relationship. Ever. The day it did, the program would stop working.

07 · WHAT CHANGES

What HR and finance teams actually notice.

Four shifts we see across SCALE customers in the first two quarters of a rollout. For the underlying pattern across 72,000+ anonymized coaching sessions, see The Work AI Can't Do Alone, our 2026 State of Coaching report.

01

Engagement that actually moves

People don't treat SCALE like a crisis line. They book proactively, month after month.

  • Sustained 30% monthly utilization
  • Repeat engagement, not one-offs

02

Measurable productivity lift

When people have somewhere to think, work gets clearer. Less time spent stuck, more time spent shipping.

  • 20% avg productivity improvement
  • 96% employee CSAT

03

Stronger retention

Coaching meets people during the moments they would otherwise consider leaving. Your best people stay longer.

  • 50% lower turnover risk
  • Higher engagement scores

04

Burden off managers

First-line leaders are no longer the only place stressed employees can go. Manager time shifts back to the work.

  • Fewer manager escalations
  • Healthier 1:1 conversations

08 · PAY PER SESSION

Pay for coaching people actually use.

Most enterprise coaching platforms charge per seat whether anyone shows up. SCALE is usage-based. You pay for completed sessions, not unused licenses. That's how coaching for every employee becomes affordable.

Usage-based

Pay per session.

Not per seat. Only what gets used.

  • 01Open to all employees. No tiering.
  • 02Credentialed coaches from our network
  • 03Private by default. Aggregated reporting.
  • 04Launch in under a week
  • 05No annual commit. No seat minimums.
Get a quote →

09 · ELSEWHERE IN THE SYSTEM

SCALE is one pillar of five.

Most organizations run SCALE alongside Grow for structured manager cohorts and Exec for senior leaders. The vocabulary compounds instead of resetting at every level.

See the full system

SOCIAL PROOF

What employees say after the sessions.

Trusted by people-first organizations

72andSunny logoDoner logoCensys logoConsensys logoCircle logoMake-A-Wish logoM3 Insurance logoMastery Logistics logoHeartland logoPolen Capital logoMAL logoUSTA logoNuvei logoVita Coco logoMack Weldon logo72andSunny logoDoner logoCensys logoConsensys logoCircle logoMake-A-Wish logoM3 Insurance logoMastery Logistics logoHeartland logoPolen Capital logoMAL logoUSTA logoNuvei logoVita Coco logoMack Weldon logo
My Boon coach has been amazing. I've been working with her for almost two years and it has been truly transformative. Her thoughtful, challenging questions push me to reflect deeply and practice new ways of leading.

HaMy V. · Chief Operating Officer

Review via G2

Stacey has helped me strengthen my executive presence, delegate so my job is manageable, and share tools and resources that I keep coming back to.

Company President · Professional Services

Approved for attribution

Boon has been one of the most valuable investments in my growth. My coach challenges me in ways I didn't expect and has helped me become a stronger, more intentional leader.

Senior Director · Enterprise SaaS

Review via G2

FAQs

No. While our coaches are trained in mental health principles, Boon focuses on professional growth, personal resilience, and goal attainment. Proactive support, not clinical treatment. Coaching vs. therapy.
Most EAPs are reactive and clinical. Boon is proactive, usage-based, and built for ongoing engagement. Utilization on SCALE averages 30% monthly, roughly ten times a traditional EAP.
No. Session-level content never leaves the coach relationship. Employers see aggregate themes like 'communication' or 'conflict,' not individual details.
Through the Resilience Index. We combine anonymous workforce sentiment with utilization data to show how the program is affecting burnout, productivity, and retention. How we measure coaching ROI.
SCALE uses usage-based pricing: you pay per completed session, not per seat. No upfront fees, no long-term lock-in. Book a strategy call for a custom quote.
Employees complete a short intake. Within 72 hours, we send two curated coach matches via email, selected for role and context. They book with whichever one clicks. Switching coaches is always free.

Bring coaching to every employee this quarter.

A short conversation to understand your organization and see if SCALE is a fit. No pressure, no pitch deck.

Book a Strategy Call
Usage-Based • ICF Certified • Live in Under a Week