Navigating the Future of L&D:
The Role of AI in Employee Development
Watch on Youtube for the transcript.
Hebba Youssef (I Hate It Here), Kailey Cartwright (SurveyMonkey), and Alex Simmons (Boon) explored:
- Why “AI-first” strategies fall flat without curiosity, culture, and core competencies
- How leading companies are reshaping L&D into reskilling engines
- Real-world experiments in manager enablement, tool adoption, and org-wide upskilling
- The future of coaching, career paths, and management itself
Key Takeaways
- AI isn’t the strategy—mindset is: Adoption means nothing without cultural readiness.
- L&D must evolve into Reskilling & Development: Replace rigid programs with agile, skills-first learning.
- The manager role is being unbundled: Most can’t coach 10+ directs—expect tech and third parties to fill the gap.
- Career paths are going nonlinear: Skills > titles. Growth will be dynamic and AI-augmented.
- Culture beats tooling: Power hours and Slack threads outperformed formal training in driving adoption.
Leadership development is changing fast. We’re helping teams rethink how they build adaptability, skills, and culture at scale.
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